Tuesday, 6 December 2011

LAWRENCE TOMLINSON; CHAIRMAN OF IDEAL CARE HOMES SPEAKS OUT

Through Ideal Care Homes, I have been campaigning for high quality, personalised and affordable care for all – but I need more Local Authorities to recognise the need to encourage quality and promote improved services in their areas.  I am increasingly of the view that this will only be achieved by the implementation of a national fee framework that Local Authorities can work to, providing and rewarding quality care.  This should be accompanied by the abolition of third party top up fees – an issue which Dilnot does not address.


The Care Home sector labours under an unnecessary complex and inconsistent financing structure.  What we as a society need is for the sector to focus on providing good quality of care at a fair price for all.  Southern Cross had no reason or incentive to invest into improving the quality of their provision.  Southern Cross failed because of poor quality care, leading to low occupancy not because of their rent.


The call for tighter monitoring is also not the answer to the recent Care Home crisis.  I am not totally against monitoring per se but, as the saying goes “the pig doesn’t get any fatter by weighing it” more direct action is required.


The solution isn’t radical, it’s simple, it doesn’t require a whole new department to manage it, the departmental body is already in place it just needs to refocus.   CQC should continue to register homes, but the responsibility for ensuring compliance with contracts and nationally agreed and transparent quality terms should sit firmly with the Local Authority – this is how they will drive quality within their locality.


If we sit back and continue to simply monitor, then those quality care providers that are out there will turn their focus away from local authority residents and focus on private fee payers.  This will leave the Local Authority residents with an increasingly poor quality pool of care to choose from.  Good quality care at a fair price for all isn’t either unachievable or unaffordable – but it needs national leadership to bring it to fruition.  I am happy to help.


www.careindustrynews.co.uk 

Friday, 18 November 2011

New Hurst Park Court care home opens its doors

Carers at Huyton’s newest care home were delighted to show off its facilities to members of the caring profession yesterday, to mark its imminent opening in the local community.
DSCF9817Hurst Park Court in Longview Drive, Huyton is operated by Ideal Care Homes and will provide a home for 41 local older people suffering with dementia.  The brand new, luxurious home from home facility, which is managed by Lorraine Sharpe, was visited by 30 sector workers as the care home opened its doors for the very first time.

Guests at the opening included the Mayor and Consort of Knowsley, Councillor Christina O’Hare and her husband Councillor Brian O’Hare local care workers, district nurses, local Councillors and social workers.  Following the tour Madam Mayor said of the home
“It is very clear that Ideal Care Homes very much focus on Care.  On touring the facilities and meeting the team, what struck me was the attention to detail and the personalisation. From the language used by the team, the communal settings through to the bedrooms, there is nothing institutionalised about Hurst Park Court.  It truly is a home with a fantastic homely feel.”
In a presentation by Ideal Care Homes’ Managing Director Mark Greaves, guests were given an insight into Ideal Care Homes and its aim to change the face of residential care.  Tours of the two-storey home also took place before guests joined for a buffet lunch.
Mark Greaves commented:  “Hurst Park Court is a stunning care home by anybody’s standards and the team relished the opportunity to show off its first rate facilities.  Lorraine and her team were able to showcase just why our homes are a great place to live and they very much look forward to Hurst Park Court becoming an integral part of the local community and welcoming their first residents”
Hurst Park Court is a 41 bed home, specialising in Dementia Care.  With 100% en-suite bedrooms, landscaped gardens and a hairdressing salon and is the 24th home to be opened by Ideal Care Homes. 
A public open day will take place on Sunday 20th November from 10.30 am – 15:00 pm providing the opportunity for people to view the facilities and reserve rooms.
The home was built by sister company LNT Construction, both part of the Leeds-based LNT Group owned by adult social care expert Lawrence Tomlinson.  The Yorkshire born entrepreneur is responsible for a new era in care by abolishing third party top-up fees to ensure the highest quality of care for all, regardless of financial wealth and circumstances.

Source: http://bit.ly/ulXz7M 

Tuesday, 20 September 2011

The Dilnot Report: Integrating Health and Social Care

I was due to chair a session at the Beyond Dilnot conference for the Kings Fund in London today, due to my train breaking down and signal problems I remained stuck in Leeds and have been unable to attend.  I wanted to put together my thoughts on the report as I unfortunately missed the opportunity today. 
Lawrence Tomlinson


The Dilnot Report: Integrating Health and Social Care

Please note that some of the information contained below has come directly from the Dilnot Report. This is my (Lawrence Tomlinson) view and summary of the report. 

Summary
  • Government spends £140 billion in England on older people in England (social care represents around 6%; the NHS, 35%; and social security benefits 59%).
  • Many commentators on social care and NHS funding believe the cause of much inefficiency, and poor service, results from the artificial divide between funding for health and social care needs.
  • The Dilnot Commission’s objective was to ascertain how a fair and affordable system of social care can be achieved. They found that one of the major barriers to fair funding was the lack of integration between health and social care.  One of its key recommendations is that the government consider how this can be achieved and that the Law Commissions report is accepted.
  • The Commission broadly supported the findings of the independent Palliative Care Funding Review, which is looking into end-of-life care funding.
  • The report is strongly supportive of pooled budgets, with a single budget holder. Some clarity is needed, but current best practice for budget ownership is on a case by case basis.
  • The report calls for improved prevention schemes and early intervention activities, encouraging local bodies to work together to develop strategies and joint commissioning.
  • The Dilnot Commission also suggested that the government should consider whether those on NHS Continuing Care should make contributions to their living costs.
Background 

The government currently spends £14.5bn p/a on adult social care.

The integration of health and social care funding has been under the political radar for many years. It is commonly felt that one of the major barriers to the improvement of adult social care is the structure of funding, rather than simply the levels of funding.  The change in demographics, exemplifying much higher levels of dementia, immobility and clinical reasons for residency, means that the emphasis on integration is more significant than ever.  Residents’ needs are often complex, covering a range of social and health needs.  It is believed by many that funding mechanisms currently ‘get in the way’ of the delivery of appropriate care and support.

Most people entering the social care system require some level of healthcare treatment. There are currently grey areas surrounding the distinction between continuing health care needs and social care needs.  This leads to cost shunting between local authorities and the NHS thus increasingly causing inefficiency, discontent of patients and unfair cost burdens.  The care the patient receives then rests upon which services heading they fall under instead of their actual needs.  This leads to the accusation that the current system is not reflective of patients needs leading to poor quality care and vast inefficiencies due to unnecessary hospital admissions, deficient utilisation of resources nad substandard commissioning decisions.

This is especially the case for NHS Continuing Care (NHS CC), whereby the NHS picks up the full bill for the residents care.  Many people who are eligible for NHS CC also have serious social care needs- including their living costs.  Those people who, possibly marginally, do not meet the strict criteria for NHS CC still have serious needs and have to pay high costs for their care. The Law Commission has published a report suggesting NHS Continuing Care be put on a firmer statutory footing.

At present, the lack of integration has the following negative impacts:
  • It creates a postcode lottery
  • Assessment lacks transparency
  • Care responds to services, rather than individual need- poor service quality
  • Major inefficiency
Many commentators on social care funding believe that removing some of the barriers that the distinction prevails would facilitate more innovative commissioning and combined services, increasing patient choice and sidestepping the current ‘cost shunting’ between social and healthcare commissioners.

Dilnot Findings

The main objective of the Report was to consider how best the costs of care and support can be met through reform of the role of the individual and the state in funding.  The review aimed to find a fairer solution to the question of funding social care.

One of the key findings of the report was that assessment criteria/processes are complex and opaque leading to poor information for service users and disjointed services.  This causes unfair funding decisions and creates an unaffordable system for the future.

The commission acknowledged and emphasised on numerous occasions in their report that social care funding cannot be considered in isolation when considered questions of fairness of funding.  The report said, “Social care is part of a wider care and support system, which includes social care, the NHS, the social security system housing support and public health services...The Commission believes it is important to look at care and support in the round- firstly, because we know that people want to receive a coherent package of support that is shaped around them, not funding streams, and secondly because aligned and integrated services offer better value for money.

They said that care and support needs lie on a spectrum and cannot easily be divided into assessment criteria, therefore any attempt to define the roles and responsibilities of separate part of the system is artificial as in reality they naturally overlap.

They were therefore strongly in support of pooled budgets as they believe that a single budget holder should lead to more strategic decisions on service delivery and reduce the number of disputes between professionals which currently plague the system.

The Dilnot Commission recommended that the government consider, “how the whole care and support system can be reformed and better integrated to deliver better quality services and improved choice its forthcoming White Paper.” They continued to urge the government to review the scope of improving integration between social care and other services in the care/support system.

To assist with the problems associated with NHS CC the Commission not only support the findings of the Law Commission, but also recommend a new national eligibility framework for social care with greater transparency and consistency- they urge the government to consider how this will work alongside the assessment process for the NHS CC, “clarity in this area could be beneficial to many”.

The Dilnot Commission also called for improved prevention schemes and early intervention activities, encouraging local bodies to work together to develop strategies and joint commissioning.

Law Commission Report
The underlying objective of the Law Commission’s suggested reforms is to create a more unified social care system through a single statute and code of practice. The recommended scheme would consist of a single adult social care statute (separately in both England and Wales) which would set out the core duties and powers of local social services authorities that would not be subject to further directions or approvals.  At a secondary level regulations would be made by the Secretary of State to provide more detail and allow for future policy development.  The government would then create a code of practice for local authorities in line with the recommendations.
Some key points to note are that the recommendations have a single purpose for adult social of promoting/contributing to ‘individual well-being’ and that the low threshold for assessment will remain in place. The regulations must require that, as a minimum, assessors:
  •  Adopt a proportionate approach to assessment
  • Carry out a specialist assessment in specified circumstances
  • Consider all needs, irrespective of whether they can/are being met by a third party
Once an assessment has been undertaken by a local authority, they must make sure that any needs that call for the provision of services are met.

The Commission’s scheme also aims to provide a legal framework to enable the expansion and development of personal budgets.  One aspect of this is that although existing legal provisions regulating direct payments would stay the same, the current restrictions on the use of direct payments to purchase long-term residential care would be removed- allowing service users to use direct payments to buy residential care. 

In relation to the divide between health and social care, the commission recommends that existing statutory prohibitions remain, but that certain aspects should be further clarified.  They recommend that the quantity and quality test should be included in the statute rather than being part of case law.   
Also, they suggest that the government establishes an eligibility framework within regulations for the provision of NHS continuing healthcare and specify what combination of needs establish a primary health need whereby the person would be eligible for NHS Continuing Care.

Monday, 19 September 2011

Sir Stuart Bell MP visits Middlesbrough Grange Care Home


Sir Stuart Bell MP recently visited the Middlesbrough Grange Care Home operated by Ideal Care Homes within his constituency.
The Middlesbrough MP spent the afternoon talking to residents about a range of local issues and sharing reminiscences about the area and past events.  He also met with Ideal Care Homes Managing Director, Mark Greaves, to discuss the current social care policy agenda.
Sir Stuart said “It was a pleasure to meet the people who live in Middlesbrough Grange and to see the quality of the care provided in this establishment at first hand.  The wonderful ethos of management and staff gave the home character – and a distinctive and warm feeling.”
Mark Greaves said “We aim to ensure that Ideal Care Homes are an integral part of the community and having the local Member of Parliament visiting Middlesbrough Grange was a great event for the home.  It was really appreciated that Sir Stuart took so much time out to speak to the people who live and work with us.  His knowledge of parliamentary and local matters made for an engaging debate for all concerned”.



Friday, 9 September 2011

Double Double for LNT Chairman

LNT Group chairman Lawrence Tomlinson today completed another double by scooping two awards at the Yorkshire & Humber Institute of Directors’ Director of the Year Awards for 2011. This follows Mr Tomlinson recently being awarded two honorary doctorates by the Universities of Huddersfield and Bradford respectively. 

Mr Tomlinson has built a successful business empire from his Leeds headquarters covering sectors as diverse as construction, care homes, software, chemicals and race and road cars through his iconic Ginetta cars company.

The LNT Group is one of the fastest growing companies in the UK and employs over 1,500 people across the North and Midlands.  Championing a philanthropic approach Lawrence continues to invest his wealth back into the group and its people, where each employee is also a shareholder.

Mr Tomlinson’s business flair was recognised by the awards for both Entrepeneur of the Year and the major award of the Overall Director of the Year.

Mr Tomlinson said “It is a real honour to be recognised by the Yorkshire and Humber Institute of Directors in this way with not one but two awards.  These are challenging economic times but events like this serve to remind us that there are many examples of successful business in the Yorkshire region and I am proud that the LNT Group is among them”




Friday, 5 August 2011

NEW DEARNE HALL CARE HOME OPENS ITS DOORS

Carers at Bolton Upon Dearne’s newest care home were delighted to show off its facilities to members of the caring profession yesterday, to mark its imminent opening in the local community.

Dearne Hall in St Andrew’s Square is operated by Ideal Care Homes and provides a home for 48 local older people.  The brand new, luxurious facility, which is managed by Vicky Ward, was visited by over 50 sector workers as the care home opened its doors for the very first time.

Guests at the opening included the Mayor of Barnsley Councillor Karen Dyson, local care workers, district nurses, local Councillors and social workers.

In a presentation by Ideal Care Homes’ Managing Director and former Bolton Upon Dearne resident, Mark Greaves, guests were given an insight into Ideal Care Homes and its aim to change the face of residential care.  Tours of the three-storey home also took place before guests joined for a buffet lunch.

Mark Greaves commented:  “Dearne Hall is a stunning care home by anybody’s standards and the team relished the opportunity to show off its first rate facilities.  Vicky and her team were able to showcase just why our homes are a great place to live and they very much look forward to Dearne Hall becoming an integral part of the local community.  It is a real pleasure for me to be able to establish such high quality provision in my home village and on the site of the pub where I had my first ever pint of beer!”

Dearne Hall, which boasts 100% en-suite bedrooms and a hairdressing salon, is the 22nd home to be opened by Ideal Care Homes.  A public open day will take place on Sunday 7 August from 10.30 am – 14.30 pm providing opportunities for people to reserve rooms and view the facilities.

The home was built by sister company LNT Construction, both part of the Leeds-based LNT Group owned by adult social care expert Lawrence Tomlinson.  The Yorkshire born entrepreneur is responsible for a new era in care by abolishing third party top-up fees to ensure the highest quality of care for all, regardless of financial wealth and circumstances.

Friday, 29 July 2011

NEW WEST BROMWICH CARE HOME NOW OPEN


Visited by The Mayor of Sandwell and given a firm seal of approval


Carers at West Bromwich’s newest care home were delighted to show off its specialist dementia facilities to members of the caring profession yesterday, to mark its opening in the local community.

Hall Green of Hall Green Road is operated by Ideal Care Homes and provides a home for 62 people living with dementia. The brand new, luxurious facility, which is managed by Debra Evans, was visited by over 40 sector workers as the care home opened its doors for the very first time.

Guests at the opening included local care workers, district nurses, the Mayor of Sandwell, Councillor Mrs Joyce Underhill who met with Ideal Care Homes’ founder and Chairman, Lawrence Tomlinson.

In a presentation by Ideal Care Homes Managing Director, Mark Greaves, guests were given an insight into Ideal Care Homes and its aim to change the face of dementia care in West Bromwich. Tours of the three-storey home also took place before guests joined for a buffet lunch.

Lawrence Tomlinson commented: “Hall Green is a stunning care home by anybody’s standards and the team relished the opportunity to show off its first rate facilities. Debra and her team were able to showcase just why our homes are a great place to live and they very much look forward to Hall Green becoming an integral part of the local community.” 

Cllr Underhill said “the home is a real asset and a credit to the locality.  I look forward to visiting again when the home is full of people from the local community”

Hall Green, which boasts 100% en-suite bedrooms and a hairdressing salon, is the twenty-first home to be opened by Ideal Care Homes. A public open day will take place on Sunday 31st July from 10:30-14:30 providing opportunities for people to reserve rooms. 


It was built by sister company LNT Construction, both part of the Leeds-based LNT Group owned by adult social care expert Lawrence Tomlinson.  The Yorkshire born entrepreneur is responsible for a new era in care by abolishing third party top-up fees to ensure the highest quality of care for all, regardless of financial wealth and circumstances.

GARDEN OPENING FOR CARE HOME

GARDEN OPENING FOR CARE HOME

Middlesbrough Grange Care Home in Fosdyke Green celebrated the opening of its new sensory garden in style with a garden party for its residents and the local community.

View the home online.

The garden has both created a great space to enjoy the outdoors and also provided opportunities for the people who live in the home to get involved in tending the garden and making plans for next year’s planting.

Home Manager, Sue Walker, said “the new garden has transformed the home and, along with the internal redecoration which has taken place, has made Middlesbrough Grange a great place to live”.

Friday, 22 July 2011

DOCTOR DOCTOR!

Yorkshire social care entrepreneur Lawrence Tomlinson (47) has this week been awarded not one but two honorary doctorates in recognition of his outstanding entrepreneurial contribution to the business sector.




On Tuesday the University of Huddersfield awarded Mr Tomlinson the title of Honorary Doctor of the University and on Wednesday the University of Bradford awarded him the Honorary Degree of Doctor of Engineering.

Mr Tomlinson is the owner and Chairman of the LNT Group which has over 25 years experience in designing, developing and operating purpose built residential care homes for older people. His latest venture, Ideal Care Homes, which was established in 2009, operates over 1,100 beds across the North and Midlands with 1,000 additional beds being constructed year on year. http://idealcarehomes.blogspot.com/

Mr Tomlinson said “It is a real honour to be recognised in this manner by two separate institutions. My social care and care home construction businesses have all benefited from maintaining links with these local Universities.

Thursday, 7 July 2011

Ideal Care Homes runs activities Dementia Awareness Week

Residents at numerous Ideal Care Homes this week have been taking part in various activities in their homes in support of the Alzheimer’s Society Dementia Awareness Week.

At Brackenfield Hall care home in Frecheville, Sheffield, a special ‘Remember When’ afternoon was staged where residents were ‘whisked away’ to a seaside destination back in the 1930s and 1940s.

Using a box of costumes and props from a subject of ‘at the seaside’, residents were able to interact with different items, some of which we rarely see today. Items included cloth sun hats, children’s sun suits, old fashioned buckets and spades with sandcastle flags; suitcases with brown paper luggage tags, windmills, post cards, and boxes of sand and shells.


In the midlands at East Park Court in Wolverhampton, a reminiscence singer performing songs from the 1940s gave residents an afternoon of sing-a-long fun, and the entire day had 1940s themed menus, including war time food of faggots and grey peas.

At The Cedars in Holden Bridge, Stoke-on-Trent, residents donned their dancing shoes for a 1940s tea dance. Donations to the Alzheimer’s Society were made by friends and family to attend, and further funds were raised as the home raffled off a hamper of prizes, including a family meal voucher for the local Harvester pub, ‘The Horn & Trumpet’.

The events at the former two homes mentioned were put on by Linda May, and the latter mentioned by Joanne Brunt. Both specialise in entertainment for dementia audiences helping to exercise memories and to encourage reminiscence in past experiences.

The awareness and fundraising continued at the Ideal Care Homes head office in Garforth, Leeds where a tea and cake morning was held for staff across all companies within the LNT Group. Through the sale of cakes from the canteen, they raised approximately £150 for the Alzheimer’s Society. Thanks to everyone for making the week a success.

Thursday, 30 June 2011

Dilnot's Review: will it spark the introduction of a social care 'quality criteria' ?

I was recently interviewed by www.careindustrynews.co.uk about the ‘state of the care industry’ and it got me thinking just how few incentives there are for the poor stock that is dragging the industry into further dismay, to buck-up their ideas to provide better care.

If we’re talking ways to save millions of government money that the sector is so desperate for; a scheme whereby funds are awarded based on a ‘quality criteria’ is something I'd like to see introduced after Dilnot's Review.

Andrew Dilnot has my full support in his attempt to drive change for the sector. I urge that ministers don’t drag their feet and action change before even more people are scared witless, are drained of their finances and ultimately are given the care that they deserve.

Here’s an excerpt of my interview regarding the ‘quality criteria’ that I'd like brought in:

The subject of contributed costs towards care paid by local authorities is something that Ideal Care Homes has very strong opinions about. Their policy of no top-up fees requires them to work diligently with the money they do receive from councils, but on what Lawrence interprets as an unfair system. “Some local authorities are more forward thinking than others and will reward quality. I don’t mind getting £400 a week from a council to fund an elderly resident’s care, but what I disagree with is the care home down the road getting the same amount when their facilities are not as good, their staff are not NVQ level 2 trained, they don’t have lifts etc. Pay them £200 per week, put them out of business if you have to, but pay them a base fee that incentivises them to increase their quality.

“If you look at Southern Cross, what was their incentive to increase the quality in their homes? There was none, other than to get more private clients. As most of their clients are local authority funded, there’s no incentive to train the staff better, to better the facilities. Why would you want to do that when you’re struggling on the fees you get? We’ve taken the view that what should come out of this is the government should look at it and say ‘there’s a base fee of £400’ or whatever the number is. ‘You get additional money for en-suite rooms, additional for a NVQ level 2 qualified staff etc’. So the local authorities are promoting good quality care or at least incentivising people to improve the level of accommodation.”

He also believes that the austerity measures currently in place across the country will force councils to focus on how much they are paying for care in their own facilities. “Authorities can’t justify paying what is sometimes three or four times as much money for what is relatively sub-standard accommodation. In Leeds we provide residential care for round about £465 a week with no top up fees. We believe that the cost to look after a client in a local authority home is a minimum of £700. We need to have better quality private accommodation so that the local authorities can use it. The councils are not then funding homes that are half empty. Instead, that risk is passed to me, the operator, again incentivising me to offer the highest standards so that the home is always full.”